Manager of Operations – Retail

Location: Fluid
Job Type: Full-Time, Permanent

The Retail Operations Manager works to support the day-to-day operations for all Retail locations and realize the growth requirements. Accountable for all employee successes, concerns and follow-up, inventory analytics, product selection, capital investments, training, health & safety compliance and new acquisitions. Being a liaison between logistics, and customers regarding inquires and concerns while maintaining professionalism and tact is a must. 


  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Store discount
  • Vision care


  • Day shift
  • Monday to Friday

Primary Duties

  • Oversee and manage all aspects of the company's operations
  • Develop and implement strategies to improve operational efficiency and effectiveness
  • Lead and supervise a team of managers and employees across various departments
  • Monitor key performance indicators and implement measures to achieve operational goals
  • Collaborate with other departments to ensure seamless coordination and communication
  • Identify areas for process improvement and implement changes to drive productivity
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and partners
  • Conduct regular performance evaluations and provide feedback to team members
  • Ensure compliance with industry regulations and company policies

Skills & Requirements


  • Strong leadership abilities with the ability to motivate and inspire a team
  • Excellent project management skills with the ability to prioritize tasks and meet deadlines
  • Strong analytical and problem-solving skills to identify issues and develop effective solutions
  • Excellent communication skills, both verbal and written, to effectively communicate with stakeholders at all levels
  • Proven track record in business development, including identifying new opportunities and driving growth
  • Strong financial acumen with the ability to analyze financial data and make informed decisions


  • Strong attention to detail with the ability to adapt to changing situations;
  • Experience in employee management and/or experience in retail;
  • Excellent problem-solving skills for both internal and external issues;
  • Ability to drive sales and find opportunities for growth within the locations;
  • Solid math skills;
  • Excellent interpersonal skills;
  • Strong attention to detail and a strong sales aptitude;
  • Intermediate Microsoft skills required;
  • Must be hardworking, a self-starter and a problem solver;
  • Demonstrate excellence in organization and time management skills as well as able to perform multiple tasks efficiently;
  • Able to lift 50 lbs; and
  • Participate in special projects as required.

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